1. Definitions and Interpretation

In this Privacy Policy, the following terms shall have the following meanings:

Data: All personal information that you submit to HFO Accountants via this website. This includes, where applicable, definitions provided under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Cookies: Small text files placed on your device to help the website function and collect information about your browsing activity. Details are provided in Section 13 (Cookies).
HFO Accountants, “we”, “us” or “our”: HFO Accountants, a company registered in England and Wales.
User or you: Any individual who accesses our website and is not an employee of HFO Accountants acting in the course of their employment.
Website: www.hfoaccountants.com (or the live domain you are using) and its subdomains, unless excluded by their own terms.

2. Scope of This Privacy Policy

This Privacy Policy applies only to the actions of HFO Accountants and users with respect to this website. It does not extend to any websites that can be accessed from this website, including any links to social media or external services.

3. Data Collected

We may collect and process the following data:

Name
Company name
Email address
Phone number
IP address
Browser type and version
Operating system
URLs referring to, on, and from our site
Financial and business details provided for services

Data may be collected automatically or when you voluntarily submit it through forms or contact features.

4. Lawful Basis for Processing

We process your data under the following lawful bases as defined under the UK GDPR:

Consent: Where you have given clear permission for us to process your data
Contract: Where processing is necessary to fulfil a contract with you
Legal Obligation: Where we are legally required to process your data
Legitimate Interests: Where processing is necessary for our legitimate interests and does not override your rights

5. How We Use Your Data

We use your data to:

Maintain internal records
Improve our services and website
Send you marketing emails (only with your consent)
Conduct market research via email, phone, or mail
Ensure legal and regulatory compliance

Your data will not be shared with third parties unless required by law or permitted by this policy.

6. Data Retention

We retain your personal data only as long as necessary for the purposes for which we collected it, including for legal, accounting, or reporting requirements. Once it is no longer required, it will be securely deleted or anonymised.

7. Your Rights Under UK GDPR

You have the following rights:

Right to access your data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right not to be subject to automated decision-making
Right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise any of these rights, please contact us by phone at 02036663589.

8. Sharing Your Data

We may share your data with:

Affiliates and group companies
Third-party service providers who assist in website operation or service delivery

All third parties are bound by data protection obligations consistent with this policy.

9. Business Transfers

In the event of a sale, merger, or acquisition, your data may be transferred to the new entity. Any new data controller will be bound by the same terms of this policy.

10. Security

We are committed to securing your data and have implemented suitable physical, electronic, and managerial procedures to safeguard it.

However, the transmission of information over the internet is not entirely secure and is done at your own risk.

11. Accessing and Updating Your Data

You may request access to your personal data or request corrections. Please contact us by phone at 02036663589. A nominal fee (up to £150) may apply for access requests.

12. Links to Other Websites

Our website may contain links to external websites. We do not control these websites and are not responsible for their content or privacy practices. You are encouraged to review their privacy policies.

13. Cookies

We use cookies to enhance your experience and analyse website usage.

Types of cookies we use:

Strictly necessary cookies: For core functionality
Analytical cookies: To track usage and improve site performance
Functionality cookies: To remember user preferences
Targeting cookies: To deliver relevant advertising content

You can manage cookies through your browser settings. By default, most browsers accept cookies, but you can modify these settings at any time.

14. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page and effective immediately upon posting. Continued use of the website after changes constitutes acceptance.

15. Contact Us

If you have any questions about this policy or your data, please contact:

HFO Accountants
Phone: 02036663589

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